Job Description: Matron

Hospital Overview

RHRC Chabua is a premier NABH-certified and SA8000-compliant healthcare facility located in Chabua, Dibrugarh District, Assam, strategically positioned along NH 37. Our 80-bed hospital features state-of-the-art medical infrastructure including an NABL-accredited laboratory, advanced radiology services, fully equipped Operation Theatre, ICU, and comprehensive medical facilities, all dedicated to providing accessible, high-quality healthcare to our community.

Position Summary

We are seeking an experienced and dynamic Matron to lead our nursing operations and ensure the highest standards of patient care across all departments. The successful candidate will oversee nursing staff, maintain quality standards, and ensure compliance with NABH and SA8000 protocols while upholding our commitment to making quality healthcare accessible to all.

Key Responsibilities

Nursing Administration & Leadership

• Supervise and manage all nursing staff across 80-bed capacity including 15 cabins
• Develop and implement nursing policies, procedures, and protocols
• Oversee nursing operations in OPD, ICU, Operation Theatre, and inpatient wards
• Conduct regular staff meetings, training sessions, and performance evaluations
• Manage nursing staff schedules, duty rosters, and leave planning
• Recruit, train, and mentor nursing personnel

Quality Assurance & Compliance

• Ensure adherence to NABH certification standards for nursing care
• Maintain compliance with SA8000 social accountability standards
• Implement and monitor infection control protocols across all departments
• Conduct regular quality audits and implement corrective measures
• Ensure proper documentation and maintenance of nursing records
• Coordinate with medical team for quality improvement initiatives

Patient Care Management

• Ensure delivery of compassionate, high-quality nursing care
• Monitor patient satisfaction and address concerns promptly
• Oversee specialized nursing care in ICU and post-operative units
• Ensure proper patient safety protocols and emergency preparedness
• Coordinate nursing support for laparoscopic surgeries and advanced procedures
• Manage nursing care for diverse patient populations

Operations & Resource Management

• Manage nursing supplies, equipment, and inventory
• Coordinate with pharmacy, laboratory, and other departments
• Oversee maintenance of nursing equipment and medical devices
• Ensure proper utilization of resources and cost-effective operations
• Manage nursing budget and expenditure control
• Coordinate with BLS ambulance services for patient transfers

Training & Development

• Develop and implement continuing education programs for nursing staff
• Ensure compliance with mandatory training requirements
• Conduct orientation programs for new nursing staff
• Organize skill development workshops and certification programs
• Maintain professional development records for all nursing personnel

Required Qualifications

Education & Certification

• Bachelor of Science in Nursing (BSc Nursing) - mandatory
• Valid nursing license and registration with State Nursing Council
• Master’s in nursing or Hospital Administration preferred
• Current CPR and Basic Life Support certification

Experience & Age Requirements

• Age: 45-55 years
• Minimum 7 years of experience as Matron in a 100+ bedded hospital
• Proven track record in nursing administration and staff management
• Experience in multi-specialty hospital environment
• Experience with NABH accreditation processes preferred

Preferred Qualifications

• Retired personnel from Armed Forces Medical Services or Central Police Organizations (CAPF/CRPF Medical Services) strongly preferred
• Experience in government or corporate hospital settings
• Knowledge of healthcare regulations and compliance requirements
• Experience with electronic health records and hospital management systems

Essential Skills & Competencies

Leadership & Management Skills

• Strong leadership and team management capabilities
• Excellent organizational and administrative skills
• Ability to work under pressure and handle emergency situations
• Strategic planning and problem-solving abilities
• Financial management and budgeting skills

Technical Skills

• Comprehensive knowledge of nursing procedures and protocols
• Understanding of hospital operations and workflow management
• Proficiency in infection control and patient safety measures
• Knowledge of medical equipment and technology
• Computer literacy and familiarity with hospital management software

Soft Skills

• Excellent communication and interpersonal skills
• Cultural sensitivity towards diverse patient populations
• Integrity and ethical conduct in healthcare settings
• Mentoring and training capabilities
• Commitment to continuous learning and professional development

Language Requirements

• Proficiency in English, Hindi, and Assamese

Working Conditions

• Full-time position with residential accommodation facility available
• 24/7 responsibility with on-call duties for emergencies
• Work across all hospital departments including ICU, OT, and wards
• Collaborative environment with 18 medical professionals
• Leadership role with direct reporting to Hospital Administration
• Opportunity to shape nursing standards and practices

Application Process

Interested candidates are invited to submit:

• Detailed curriculum vitae highlighting nursing leadership experience
• Copies of educational certificates and nursing license
• Letters of recommendation from previous employers
• Service records (for Armed Forces/Central Police Organization candidates)
• Personal statement outlining leadership philosophy and commitment to healthcare excellence

Contact Information: RHRC Chabua
Chabua, Dibrugarh District, Assam
NH 37

RHRC Chabua is an equal opportunity employer committed to providing quality healthcare services while maintaining rates below market levels to ensure accessibility for all community members.