Role Purpose

The incumbent will be responsible for end-to-end management of tea garden field and factory operations, ensuring optimal productivity, quality standards, cost efficiency, and compliance with statutory and sustainability norms.

Key Responsibilities

Field Operations

· Oversee day-to-day tea cultivation activities including plucking, pruning, manuring, irrigation, and pest control

· Drive crop productivity, yield improvement, and quality enhancement initiatives

· Ensure proper deployment, supervision, and productivity of field workforce

· Monitor estate hygiene, replantation, and soil management practices

Factory Operations

· Manage CTC / Orthodox tea manufacturing processes from green leaf intake to finished product

· Ensure adherence to quality parameters, process controls, and food safety standards

· Optimize factory efficiency, reduce wastage, and control production costs

· Coordinate maintenance schedules for machinery and equipment

People & Industrial Relations

· Handle labour management, workforce planning, and statutory compliances

· Maintain healthy industrial relations with unions and workers

· Ensure implementation of welfare schemes, housing, health & safety measures

Compliance & Sustainability

· Ensure compliance with Plantation Labour Act, Factories Act, and other statutory regulations

· Support certification requirements (Rainforest Alliance / Trustea / ISO, etc.)

· Promote sustainable and ethical practices across field and factory operations

Reporting & Coordination

· Prepare operational MIS, productivity reports, and cost analyses

· Coordinate with senior management, agronomy teams, and corporate functions

· Support audits and inspections as required

Desired Candidate Profile

· Graduate / Postgraduate in Agriculture, Tea Management, Plant Sciences, or related discipline

· 5–14 years of hands-on experience in tea garden field and factory operations

· Strong knowledge of tea manufacturing processes, estate management, and labour laws

· Proven leadership skills with the ability to manage large workforces

· Willingness to be based in remote plantation locations

Key Competencies

· Operational Excellence

· People Leadership & IR Management

· Quality & Cost Control

· Problem Solving & Decision Making

· Strong Communication & Stakeholder Management