Grade- Senior Officer/Executive

Location-HO

Preferred Skills:

· Knowledge of digital payment systems and transaction mechanisms.

· Strong analytical and problem-solving skills with attention to detail.

· Excellent communication and presentation skills.

· Excellent reading, writing, and spoken English skills for effective communication.

· Strong proficiency in MS Office, particularly Excel, for data analysis and reporting.

Job Description:

· Investigate digital fraud cases (UEBT, identity theft, cybercrime).

· Utilize forensic tools for fraud detection and resolution.

· Prepare reports, collaborate with cybersecurity teams, and ensure regulatory compliance.

· Use MS Office (Excel) for data analysis and reporting.

· Communicate clearly in English through reports and verbal presentations.

Should have an experience in Credit Card Investigation.

1. “Knowledge of credit card dispute / fraud investigation and monitoring” in the preferable skills.
2. “Investigate credit card dispute / fraud cases” in the Job description.