Roles and Responsibilities-

1. Facility Operations Management

· Ensure smooth day-to-day operations of all Bank Branches and Offices.

· Oversee maintenance schedules for electrical, plumbing, HVAC, UPS, Backup generators and other systems.

· Oversee loo and feel of all the Bank branches and offices

· Periodic branch visits to check on the Branch infra issues and share reports.

2. Maintenance and Repairs

· Develop preventive and corrective maintenance plans.

· Coordinate with service providers and vendors for repairs.

· Ensure timely resolution of facility-related issues to avoid disruptions.

3. Vendor and Contract Management

· Negotiate and manage contracts with external vendors for repair & maintenance

· Monitor vendor performance against service-level agreements (SLAs).

· Ensure compliance with legal and regulatory requirements.

· Review vendor performance periodically and renegotiate terms for cost – effectiveness

· Ensure minimal disruption during renovations or upgradation of the Branches / Offices.

· Coordinate with stakeholders for project timelines and deliverables.

4. Budget and Cost Control

· Track expenses and identify areas for cost optimization without and quality compromise.

· Negotiate with vendors to provide best service at the lowest cost.

5. Asset Management

· Maintain accurate records of facility assets and equipment.

· Implement strategies to maximize the lifespan of assets.

6. Space Planning and Utilization

· Optimize the use of office space and facilities.

· Plan for future facility needs based on organizational growth.

· Manage space allocation and relocations in the branch and office.

7. Stakeholder Communication

· Act as the point of contact for facility-related issues.

· Communicate regularly with employees and senior management.

· Coordinate with other support teams like IT, Projects and Security teams for integrated facility operations