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Name of the Department
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Recovery
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Role
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Territory Collection Manager-SEAL
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Designation
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Senior Manager & Above
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Location
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PAN India
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Reporting To
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National Recovery Manager (SEAL)
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Job Purpose / Summary:
· TCM (Territory Collection Manger) will be responsible for the Consistency (MOM) in achieving SMA-2, NPA & Write.off targets, Collections, Timely report submission to various departments as per requirements, Operational Efficiency, Dealing with the People/Customers. Also responsible for staff recruitment, Team handling, Legal tool implementation
Duties and Responsibilities:
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· Will suitably allocate targets to subordinates
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· Will monitor the activities of DCM and CE
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· Will liaise with HR department for recruitment
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· Will analyse data to understand geographical or demographic trends in delinquent accounts
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· Will be involved in legal proceedings
· Agency handling
· Fraud control, reporting & liaise with respective stake holders
· Field visit, monitoring, gap identification & correction
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Experience / Skillset / Certifications Required:
· Educational Qualification- As per the Bank’s norms
· Relevant Job Experience- Relevant experience in the same field
· Skills and Competencies- Should have robust knowledge in Debt management