Position

Deputy Manager – HRBP

Location

Gurugram

Reports to

AVP : Corporate HRBP Head

Category

Reporting / Proficiency Level

L4

Level

M6/M5

Our Purpose

At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be.

Our Values

1. Commitment
2. Innovation
3. Empathy
4. Collaboration
5. Transparency

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.

As of December 31, 2025, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.2 Lakh agents, 575+ brokers, and over 115 Banca & Other Corporate Agency Partners. The company currently covers 24.5 million lives and has 10,587 hospitals empanelled in its hospital network.

Niva Bupa has consistently maintained 90%+ claim settlement ratio over the last 4 financial years, having ended Q3FY26 with claim settlement ratio of 94.1%. With an employee base of over 10,100 people, the company is a certified Great Place to Work six times in a row.

Key Roles & Responsibilities

1. Strategic Business Partnership

· Collaborate with business leaders to align HR strategy with business objectives.

· Support organizational change initiatives and drive cultural alignment.

· Facilitate succession planning, talent reviews, and career development.

2. Performance Management

· Support implementation of the performance appraisal process.

· Coach managers on setting goals, delivering feedback, and managing performance issues.

3. Employee Engagement & Culture

· Drive employee engagement initiatives based on feedback and surveys.

· Act as a cultural steward and promote diversity, equity, and inclusion (DEI) values.

4. Employee Relations

· Provide guidance on conflict resolution, grievance handling, and disciplinary actions.

· Ensure compliance with employment laws and internal policies.

6. Data-Driven HR

· Analyze HR metrics and provide insights to business leaders for better decision-making.

· Monitor attrition trends and recommend retention strategies.

7. Policy Implementation

· Ensure effective communication and execution of HR policies and procedures.

· Partner with compliance and legal teams for regulatory updates.

Key Requirements – Education & Certificates

· Bachelors or Master’s degree in Human Resources, Business Administration, or related field.

· HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus.

Key Requirements - Experience & Skills (Must have)

• 3-5 years of relevant experience

• Analytical skills & process orientation

• Strong presentation & communication skills

• Strong relationship, networking & negotiation skills

· Ability to think creatively