Key Responsibilities:
Business Development & Sales Growth
· Define and achieve sales, volume, and revenue targets for both General Industrial Coatings and Powder Coatings in the Southern Region.
· Expand the customer base: identify new accounts, segments and industries (OEMs, architectural, manufacturing, infrastructure, etc.).
· Retain and grow business with existing key accounts and ensure high customer satisfaction.
Market Analysis & Strategy
· Monitor market trends, competitor activity, pricing, regulatory changes etc. in the coatings / powder coating industry.
· Develop region-specific business strategies, sales plans and action plans.
· Propose new product lines or adaptations to meet local needs or environmental / regulatory demands.
Technical & Product Support
· Ensure technical support to customers (coating specification, surface preparation, curing, quality etc.).
· Liaise with R&D / Technical Service teams to provide feedback from customers, assist in new product introductions, trouble-shooting for performance / line issues.
Operational Excellence
· Ensure logistics, supply chain, warehousing and delivery are optimized — ensuring consistent product availability and timely delivery.
· Manage inventory levels, ensure minimal stock-outs and efficient stock turns.
· Oversee cost controls, margin management, pricing discipline.
Team Leadership
· Lead, mentor and manage the regional sales & technical support teams (Area / Branch / Territory Managers).
· Set performance objectives, conduct reviews, coach and build capabilities in sales, technical and customer service staff.
· Recruit as needed, ensure training (product, technical, safety) for staff.
Customer Relations & Key Accounts
· Maintain strong relationships with major clients, specifiers (architects, consultants For Powder Coating ), GI / Powder OEMs, contractors etc.
· Ensure complaint resolution, quality issues are handled promptly.
Profitability & P&L Management
· Monitor margin, cost of goods sold, overheads and ensure efficient operations to maximize profitability.
· Budgeting, forecasting and ensuring business plans are achieved for South .
Reporting & MIS
· Regularly update management with business performance: sales, margins, market share, forecasts, risks etc.
· Ensure that MIS systems are used for tracking orders, customer feedback, competitor intelligence etc.