Drive business growth and achieve sales targets along with collection from regular to SMA (Non-NPA) within assigned geographical areas by leading and motivating a team of Relationship Managers, building customer relationships, and developing effective sales and collection strategies for small business loans.

Duties and Responsibilities:

• Having a strong understanding of loan products, CC / OD, business loans, and guiding the team on product features and benefits.
• To drive individual targets for self & team.
• Analyse local market trends, competitive landscape, and customers' needs to develop effective growth and collection strategies.
• Regularly evaluate team performance, providing feedback and coaching to improve individual and team results.
• Responsible for the timely & accurate submission of daily, weekly & monthly reporting.
• Work closely with departments, such as Branch Banking, Credit, Collection, Operations & Legal etc.
• Meet with customers, attend industry events, or travel to different locations within the assigned area.
• To resolve queries & grievances of the customers.

Experience / Skillset / Certifications Required:

• Educational Qualification: Minimum Graduate

• Relevant Job Experience: 5-10 years or more of exposure in the banking or financial industry with expertise in Unsecured/Secured Business Loan/LAP, knowledge of CC/OD and team management. Responsible for achieving sales targets, managing a team of Relationship Managers.

• Functional Skills: Having sound knowledge of Unsecured/Secured Business Loan Product only. Handling a team size of 5+.