Job Summary
Berger Paints is looking for an experienced Technical Service Manager to provide technical support to Automotive OEMs and Auto Component manufacturers. The role involves ensuring seamless product application, troubleshooting coating-related issues, conducting product trials, and collaborating with customers to optimize painting processes.
Key Responsibilities
- Provide technical support to Automotive OEM and Tier-I/Tier-II customers.
- Conduct line trials, process audits, and product demonstrations.
- Resolve paint application and coating performance issues.
- Work closely with Sales, R&D, and Manufacturing teams to ensure customer satisfaction.
- Train customer personnel on application techniques and best practices.
- Support new product launches and validation activities.
- Prepare technical reports and maintain customer documentation.
- Build strong technical relationships with customer quality and production teams.