Key Responsibilities

• Manage day-to-day operations across e-commerce marketplaces such as Amazon, Flipkart, FirstCry, Myntra, and other relevant platforms.
• Create, update, and optimize product listings with accurate descriptions, images, keywords, and pricing.
• Monitor inventory levels and coordinate with the warehouse and supply chain teams to ensure product availability.
• Plan and execute promotional campaigns, marketplace offers, and seasonal sales.
• Monitor sales performance, traffic, conversion rates, and customer feedback to improve business performance.
• Coordinate with digital marketing agencies for online campaigns, SEO, PPC, and social media promotions.
• Manage order processing, returns, refunds, customer queries, and seller performance metrics.
• Analyze sales reports, competitor activities, and marketplace trends to identify growth opportunities.
• Ensure timely catalog updates, pricing accuracy, and compliance with marketplace policies.
• Work closely with the marketing, design, and operations teams to launch new products successfully.
• Prepare periodic MIS reports and present performance insights to the management.