Job Details
General Manager/ Assistant Vice President – Internal Audit
Gurugam
JOB PROFILE
Position
General Manager/ Assistant Vice President – Internal Audit
Location
Gurgaon Reports to
SVP and Head - Internal Audit Category
Internal Audit Reporting / Proficiency Level
M2 Level
M4 Our Purpose
At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values
1. Commitment
2. Innovation
3. Empathy
4. Collaboration
5. Transparency About Niva Bupa Health Insurance Company
Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.
As of June 30, 2026, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.5 Lakh agents, over 600 brokers, and over 130 Banca & Other Corporate Agency Partners. The company currently covers over 26 million lives and has over 10,600 hospitals empanelled in its hospital network.
Niva Bupa has consistently maintained 90%+ claim settlement ratio over the last 5 financial years. With an employee base of over 10,500 people, the company is a certified Great Place to Work six times in a row Key Roles & Responsibilities
Job Summary:
Lead internal audit process reviews.
Conduct opening and closing meetings, review fieldwork, finalize reports.
Manage risk governance through documentation of risk registers and operational risk framework.
Automation of audit test procedures using automation tools, AI.
Key Responsibilities:
Plan & execute audits in accordance with established standards, taking a hands-on approach throughout.
Manage multiple reviews where necessary.
Provide guidance & direction to team members.
Perform quality assurance self-assessments upon completion of the audit.
Automation of audit test procedures using automation tools such as Databricks/SAS/Python/AI.
Develop & present recommendations & related audit report deliverables.
Develop/review the audit report for content. Ensure such report is persuasive & contains only relevant facts & information presented in a balanced manner
Obtain agreed actions from the client management for all audit findings.
Discuss findings, heat maps & description of processes with process owners.
Tracking actions through to conclusion
Follow up on the status of significant actions quarterly. Key Requirements – Education & Certificates
CA/CIA/MBA from premier institute Key Requirements - Experience & Skills (Must have)
Basic knowledge of automation tools such as Databricks/ SAS/ Python/ AI for audit test procedures automation.
Proficiency on working in MS – Office (High on Excel, Word and PowerPoint), Power BI.
Strong knowledge of audit/risk techniques & principles.
A good technical understanding of the business processes function & corresponding operational & financial controls designed to effectively manage the organization’s business units and operations.
Strong analytical & decision-making skills.
Ability to structure solutions to complex problems.
Strong project management skills.
Demonstrate self-discipline & good time management.
Self-starter & can work on multiple projects under pressure.
Demonstrate creativity & intuitive thinking.
Consistently complete work on time & within budget without compromising quality.
Consistently convey a confident, professional, positive & realistic attitude.
Hold self & others accountable for demonstrating the highest ethical standards.
Maintain a habit of continuous learning & take responsibility for the development of one’s own skills, including technical, business, and interpersonal, written and informal verbal communication.
Set annual personal & professional goals & measure performance against them.
Work toward obtaining appropriate professional certifications.