Job Details
Team Member - Digital Fraud Investigation
KOLKATA HO
Name of the Department Risk Management
Role Team Member - Digital Fraud Investigation
Designation Executive
Location 1000-Head Office (BN-5)
Reporting To Team Leader-Digital Fraud Investigation
Job Purpose / Summary:
Responsible for investigating digital fraud, cybercrime, identity theft, and credit card fraud cases,
leveraging forensic tools and data analysis techniques to identify risks, support resolution efforts,
ensure regulatory compliance, and prepare insightful reports while collaborating with crossfunctional
teams.
Duties and Responsibilities:
Investigate digital fraud cases (UEBT, identity theft, cybercrime).
Utilize forensic tools for fraud detection and resolution.
Investigate credit card dispute / fraud cases.
Prepare reports, collaborate with cybersecurity teams, and ensure regulatory compliance.
Use MS Office (Excel) for data analysis and reporting.
Communicate clearly in English through reports and verbal presentations.
Experience / Skillset / Certifications Required:
Educational Qualification- Graduate in any discipline/MBA (Finance) preferable
Skills and Competencies-
Knowledge of credit card dispute / fraud investigation and monitoring.
Good at written and communication skills.
Proficiency in MS Excel, Word and data presentation.