Job Details
Network
Noida
JOB PROFILE
Position Location Noida
Reporting Mgr. Name - Sushil Kumar Department IT Operations
Reporting Mgr.
Designation Infrastructure Head Offered
Grade
Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access
the best healthcare”
Our Values
1. Commitment
2. Innovation
3. Empathy
4. Collaboration
5. Transparency
Proficiency Level
(Please Tick)
L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)
L2: - MANAGER OF MANAGER
L3: - MANAGER
L4: - INDIVIDUAL CONTRIBUTOR
About Niva Bupa Health Insurance Company
Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company
Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading
Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy
of providing specialized healthcare services for over 70 years.
Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health
Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20
and growing. We are a fully integrated health insurance provider with in-house claims processing; underwriting
and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal
oriented individuals to be a part of this exciting growth journey to achieve it.
Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best
workplaces in the BFSI industry.
Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and
encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability,
culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women.
We welcome specially-abled professionals to join our team.
ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our
customers our people, our communities and wider society
For more Details visit our website- www.nivabupa.com
We are seeking an experienced Senior Network Infrastructure Lead to manage and oversee our
enterprise network infrastructure spanning over 200 branches, on-premise data center, AWS and OCI
cloud environments. This role will serve as the central point for all network-related operations,
architecture, performance and security. This individual will work closely with third party vendors for day
to day network operations and will ensure a robust secure and high performing network across the
enterprise.
Key Roles & Responsibilities
Key Roles & Responsibilities:
Network oversight – Own the performance, scalability and security of the enterprise network
including branches, on-premise, AWS and OCI environments
Vendor Management - Collaborate closely with third party service providers responsible for
network management and uptime. Ensure SLAs are met and service is delivered with desired
quality
Monitoring and Optimization – Manage network performance, proactively identify bottlenecks
and recommend optimizations or technology upgrades
Security and compliance – Ensure implementation and enforcement of security controls across
entire network
Incident Management – Act as escalation point for all major network issues. Drive root cause
analysis and long-term fixes in coordination with vendors
Technology Leadership – Stay current with industry trends, emerging technologies and
recommend enhancements like modernization, automation
Documentation– Maintain comprehensive documentation of network topology, configurations
and vendor SOPs.
Key Requirements – Education & Certificates
Bachelor’s degree – BTech or equivalent
Key Requirements - Experience & Skills
Technical
10-20 years of experience in managing enterprise network infrastructure in hybrid (on-prem and cloud)
environments
Strong knowledge of routing/switching, MPLS,VPN, VLANs, Network Segmentation and Firewalls.
Hands on experience with networking in cloud environment, including cloud native networking features
and security groups.
Practical knowledge of network security, including IDPS, WAF. DLP and Zero trust network principles
Familiarity with Wi-Fi Architecture, LAN switching and MDM solutions
Experience in managing network monitoring tools and handling complex troubleshooting
Nice to have
Relevant certifications such as CCNP/CCIE, AWS Network Specialty or OCI networking
Behavioral
Ownership and Accountability – Takes full responsibility for end to end network health and vendor
performance. Acts with sense of urgency and drives outcomes
Collaboration and Influence – Works effective across internal teams and external vendors. Ability to
influence stakeholders without direct authority to drive outcomes
Communication – Communicates technical issues clearly to both technical and non-technical audience
Analytical Thinking – Uses structured thinking and data driven approach to solve problems, assess risks
and make recommendations
Adaptability – Thrives in dynamic environment. Comfortable managing both legacy systems and modern
cloud technologies
Key Functional Competencies
Functional competency Beginner Intermediate Expert
NBHI Core Competencies
Behavioral Competency
Behavioral competency Beginner Intermediate Expert
Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages)
Goals Measures of Success Weightage
Company MOS Defined as per Company Policy Defined as per Company Policy
Functional Hierarchy/ Reporting Matrix
Hiring Manager has to inform the TA Team about the Reporting manager’s grade and the candidate’s
grade. (Reporting Manager and Prospective New Hire Grade to be clearly mentioned below)
M1
M2
M3
M4
M5
M6
M7
M8
M9